"I
am so grateful for your assistance in this major step in our lives.
I would never have been able to handle it on my own, and it was
so nice to not have to worry that my baby was being cared for properly.
You and your staff (Donald especially) were very impressive.
Should you ever be looking for a reference please do not hesitate
to give someone my contact information. I would love to be able
to assist (and put their minds at ease) any other concerned family
members in transporting their beloved pet either to or from the
States. I could not possibly recommend you or your company more
highly."
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"When
I first contemplated taking my dog, Bobby, with me to New Zealand
and looked at the mass of forms and complicated procedures, my heart
sank. I travel a lot and did not see that I would be able to get
it all done in time, in the right order, and guaranteed correct,
so that Bobby would not end up stranded between two continents! I
was worried.
Speaking with quarantine kennels in both Melbourne and Auckland
your name was HIGHLY RECOMMENDED. In working with you over the
past months, I endorse all that I was told of your personal caring,
both to the pet and the owner, your excellence professionally in
your field and in the staff you recruit."
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| “Hi
Diana: Thank you so much for the update. Gary was ecstatic to hear
the news and it will be a wonderful boost to his health to know his
little boy is so close!
I have had many business dealings over the years in my profession
and I have the greatest pleasure in advising that your attention
to detail, professionalism and caring for Gary and his beautiful
dog is first rate.”
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“Thank
you for everything you did to get Themba and Chobe from Fort Lauderdale
to us in Queenstown – we could never have done it without you.
The paperwork required to import our two dogs to New Zealand seemed
insurmountable. Working with you made us feel we had someone on our
side to make sure everything went perfectly throughout the entire
process. You made their long detailed application process and transit
to New Zealand as stress-free as it could have possibly been. IPT
is one of those rare organizations that is truly committed to professionalism
and quality, while at the same time providing personal attention
and comfort to owners and pets alike, from start to finish.” |
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“Diana,
just a note to thank you for your very excellent relocation service!
Cookie and Pepper were in excellent hands from check-in at the kennel
until their flight. Your efficiency and attention to detail, and
emotional and physical well-being of animal and owner is outstanding.”
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“Words
aren’t enough to thank you for all you’ve done for us!
My stress level was, at the very least, cut in half through all this
because of your help with our ‘girls’” |
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| “I
want to thank you and your staff for the outstanding job you did
in getting Lolly off to Australia. I was about to tell my daughter
that it couldn’t be done and then the airline cargo office
recommended you!
Thanks especially to Donna for all her phone calls and patience
in answering all my questions.”
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"I
would like to write a letter of praise on behalf of both of you.
Please send me the name of the owner of IPT. Very rarely do I receive
exceptional service, and when it does happen, I would like to give
credit where it is deserved." |
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'We
consider ourselves very fortunate to have you team handle the girls.
I was pleased with the facility and the excellent care (spoiled)
the girls were to receive.'
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"We
just want to thank you SO much for all you did for Joy, Aspen, and
Trixi – you are so caring and business like, and efficient
as well – we felt very comfortable knowing you were dealing
with the girls." |
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"Please
pass on to all at your organization (and yourself of course) my thanks
for making Banjos re-location go as smoothly as it did. It’s
a pleasure to work with professionals and get the result as required.
If you need a reference please feel free to use me. I would be happy
to advise potential clients of my total satisfaction with your services.
Banjo thanks you too (he told me)."
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“To the IPT staff: This is Aaron and Courtney letting you know that we have our dog, Madison, back in our home. We just wanted to thank you guys again so much with all the help with this crazy move half way around the world!! You really know how to make it easy for your clients. Madison was a champ...it was harder on us than it was on her! We heard some horror stories from other owners there that dealt with other pet transport companies and they missed heartworm and rabies tests, permits, paperwork, etc. Thank you for having your ducks in a row!! We would also like to personally thank James, he told us where we could take our dog to lunch, and who was so understanding and patient with us saying good-bye at the USDA seal...that was a hard moment for us, and James made it a bit easier with his kindness and patience. We knew she was in good hands with him to the airport. She is now finally home and has settled in nicely. If someone ever has a question about moving a pet and wants a real story, you can get a hold of us for a referral!!
” |
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